Shipping policy

SHIPPING POLICY

The company will strive to have the goods ready within the specified lead time mentioned in the pro forma invoice, but occasional delays may occur due to unforeseen circumstances.

A delivery charge may apply, and the amount will be provided during the order placement.

Although the company will deliver the order to the nominated address, all delivery dates are approximations, and timely delivery is not a crucial aspect of the contract.

Upon completion of the order, the company will contact the customer to arrange delivery or collection. If circumstances beyond the company's control (such as war, riot, fire, or government regulations) hinder delivery, the company may extend the delivery time until the issue is resolved.

If the goods are not delivered within four months of the estimated delivery date, the customer has the right to cancel the order by providing written notice to the company and receive a full refund, except for multiple orders with agreed-upon timeframes.

Upon receiving the goods, the customer must carefully inspect them in the presence of the courier. Any shortages or damages must be noted on the company's copy of the Delivery Note, and written details must be submitted to the company within 24 hours for the company to address the issue.

Delivery charges do not cover the removal of doors, windows, or other fixtures, nor the movement of furniture at the delivery address.

The company is not liable to compensate the customer for damages or any losses resulting from late or non-delivery of the goods under any circumstances.